Binghamton, NY (WBNG Binghamton) More than 50 people living at an apartment complex in Binghamton could be without a home.
The heat and electric will be shut off if their landlord doesn't pay the bill.
As Action News reporter Natalie Jenereski tells us, the renters can't find anyone to turn to for help.
Valerie McAnulty could be forced to move out of the apartment she has lived in for the last 14 years: the Windermere on Washington Street in Binghamton.
She got a notice that her electric will be shut off this month because of late payments, but utilities are included in her rent, which she sends to her landlord at Royal Management.
"I really don't know where to go or where to turn right now, I don't know what to do," said McAnulty.
Concerned tenants with many questions come to Royal Management's Johnson City office, only to find that no one is there to answer those questions.
"Everybody in the building, they ask questions of what's going on, and who we pay our rent to. I said just hold on to your rent, because you don't even know who to pay it to because there's no one at the office anymore," said Rayann Spencer, of Binghamton.
"The office is all closed down now. Nobody can get a hold of the landlord, it's like he just ran off," said McAnulty.
New York State Electric and Gas released this statement to Action News, saying: In a multiple-unit dwelling where a landlord fails to pay the electric bill, notifications are posted in the building so that tenants can join together to pay it.
Tenants at the Windermere say they only received one notice on February 11th.
"Everybody got something from NYSEG saying it was going to be shut off 10 days from the date of the notice," said McAnulty.
Tenants also say they have asked the city to step in.
Binghamton city officials say they are aware of the problem, but the building is not under their control.
Many people have already moved out of the complex, but those who haven't could be left in the cold.
In Binghamton, Natalie Jenereski, WBNG-TV Action News.
Royal Management is believed to be based out of New York City.
Action News tried to reach someone at both offices but calls have not been returned.
Stay tuned to WBNG-TV's Action News for more on this developing story.