The New York State Department of Homeland Security and Emergency Services has formally activated 2-1-1 call centers statewide to support local and state government response to Hurricane Sandy.
The Susquehanna River Region 2-1-1, operated by United Way of Broome County, will be temporarily extending service hours to provide 24 hour service to residents of Broome, Tioga, and Chenango Counties.
2-1-1 call centers have been proactively preparing for the storm for several days in advance and will be working closely with the NYS Division of Homeland Security and Emergency Services to provide residents with the most up-to-date information as the storm progresses.
The call center is available to provide information regarding local resources including shelters, local assistance centers, mental health resources, and food banks, among other needs that may arise.
Emergency calls requiring an immediate response should be directed to 9-1-1.
Residents are urged to direct all other non-emergency inquiries to the local Susquehanna River
To contact the 2-1-1 call center:
In Broome & Tioga Counties: Dial 2-1-1 or 1-800-901-2180 In Chenango County: 1-800-227-5353