Out of Control Dog Control?

By Brandi Devine

August 1, 2012 Updated Aug 2, 2012 at 10:39 AM EDT

Town of Lisle, NY (WBNG Binghamton) Residents surrounding the Town of Lisle are fed up with the town's Dog Control Officer, saying her lack of responsiveness is costing the lives of family pets.

"It's really not a legal issue, it's a moral issue," said Roxanne Randall, a concerned neighbor.

Residents are upset with Dog Control Officer Tammy Swarts, for what they call a lack of communication.

"That's the biggest issue. She doesn't respond to phone calls. She doesn't return messages," said Shannon Hoppes.

That's what happened to Karisa Eaton when her Chocolate Lab escaped from his electric fence.

Eaton said she attempted to contact Swarts seven different times, after visiting the shelter and hearing her dog Red bark.

The only time she was able to contact Swarts was when she went to her home, only to find out that it was too late.

"She said I'm sorry but I had to put him down," said Eaton.

"These are family pets. These families are looking for their pets and they just want help," said Randall.

Action News also attempted to contact Swarts several times, calling, leaving messages, and going to her home.

We also reached out to the Town of Lisle Supervisor, who also didn't return any of our phone calls.

"Something has to change. Something has to change," said Randall.

It won't change for past dogs, but could help for the future.

Eaton's now only left with the memory of her dog Red.

"We played outside, we went for runs. He was really a part of our family and now he's gone," said Eaton.

Eaton and two other women have started a petition, already gathering nearly 700 signatures.

They hope to change the way the Town operates its dog control, and to save future pets.