Endicott, NY (WBNG Binghamton) A technology company in Endicott is rapidly expanding and providing jobs. Integrated Computer Solutions provides technical support for small, medium and large businesses in the Twin Tiers. ICS has been based in Endicott since 1986, when Travis Hayes and two others started the business. In the past year, ICS has hired 15 people and implemented a new help center to make sure their clients always have a person to speak with, rather than an automated voice. "We've built out the help desk because I want to have a human voice. When someone calls in I don't want them to get lost in a voicemail," said ICS Partner Travis Hayes. Two of the recent hires attended the Ridley Lowell Business and Technical Institute in Binghamton. ICS has expanded into Syracuse, where they employ 10 people. They serve small, medium and large businesses in Binghamton, Elmira, Syracuse, Northeastern Pennsylvania and many other areas of the Twin Tiers.