Windsor, NY (WBNG Binghamton) Firefighters responded to the scene of a fire in West Windsor that burned a house to the ground.
The call came in after 9 a.m. Thursday for mutual aid for a two-alarm fire.
Two adults, Kersten Lindsey and James Dayton, and their 18-month-old son escaped the from the burning home.
The home's owner, Marilyn Warpus, wasn't home when the fire started. She arrived from her job at the Good Shepherd Nursing Home.
"I was going to retire in five days," Warpus said. "So now we gotta' get a new place to live, you know."
Warpus said she worries more for her granddaughter and her family.
"Emotionally, they've lost everything, you know," Warpus said. "Except their lives, thank God."
Fire officials said the fire started in the basement from a wood stove. They said the home is a total loss.
Three dogs, two Pit Bulls and one Rottweiler, were lost in the fire. One dog, a Labrador-Beagle mix, and two cats, are still missing.
The smoke was so thick at times, the fleet of fire trucks disappeared into the wind.
"I looked out the front window and I couldn't see my daughter's house across the street," said neighbor Marilyn Corbin.
Cold temperatures affected water in department pumps making it difficult for crews to fight the fire.
West Windsor Fire Chief Scott Baker said people should take good care of their wood stoves and make sure they are cleaned regularly.
"Most often, it's the chimney that gets clogged up, when that happens we typically can limit the fire damage to the chimney itself," Baker said. "And it can get quickly back into operation."
Investigators are still working on the determining the exact cause of the fire.
The American Red Cross is assisting the family.
Eight fire companies responded to the call including West Windsor, Windsor, West Colesville, Harpursville, Five Mile Point, Conklin, Kirkwood and Ouaquaga.