Report: New rules improved local taxi service

By Matt Porter

April 9, 2013 Updated Apr 9, 2013 at 4:00 AM EDT

Binghamton, NY (WBNG Binghamton) Laws approved nearly three years ago have had a positive impact on taxi cab rules enforcement, local leaders said Monday.

Legislators asked the director of Broome County Government Security Division James Dadamio for an update on the regulations passed in 2010.

Dadamio told legislators the law has resulted in better enforcement of the rules, Including making complaints against companies and drivers more accessible.

Taxis used to be registered by municipality. But in 2010, the regulations were changed into a countywide law.

"Some companies chose not to operate in a municipality that had rules, and they chose to operate in a place that did not have rules," Dadamio said. "And they didn't have to follow those regulations."

He said the differing regulations made any enforcement of cabs murky at best.

The law also includes a passenger's bill of rights, which features making fares on a per-person basis illegal, among other rules.

When picked up on the street, passengers also cannot be refused service on the basis of their destination.

Complaints against cab drivers or companies can be made directly on Broome County's website.