Big or small, vendors share similar goal

By Kelly McCarthy

April 7, 2013 Updated Apr 7, 2013 at 10:17 AM EDT

Vestal, NY (WBNG Binghamton) The annual Home and Garden Show recreates everything from backyards to bathrooms inside the Binghamton University's Events Center. Dozens of vendors showed off the latest and greatest when it comes to home-remodeling.

Businesses and vendors are lined in rows, all showing off the best displays for any home improvement. But the vendors have more competition than just the others nearby.

"Most of us vendors know that there's a lot of competition on the Internet, so we try to put a face to the product," said Audra Johnson, of Johnson's Pools and Spas. "We try to put a company behind the brand."

Many of the vendors at the Home and Garden show pride themselves on being family-owned and operated.

"One thing about being a family-run business is we do one job at a time," said Deborah Sullivan, of Chris White Home Improvements. "So that customer we are with, we give them the utmost respect and everything they need. And when that job is completed then we send our crew and go do that other job."

Big or small, every business shared a similar goal.

"Customer service," said Lisa Spangenburg, of Bath Fitter. "We are full lifetime warranty, we have the manpower to get right out there if there are any concerns that someone has, we are out there. We're just a larger company so we can do that."

Bath Fitter is in 11 states and parts of Canada, but Spangenburg says it's still important to have a presence at events like the Home and Garden Show.

Vendors are expecting a busy summer season.

"We really do see the economy turning around," Johnson said. "People are really excited about expanding their homes, putting their investments into their backyards with like pools, spas, I really see a change in spending habits right now."

This weekend's event also allows customers to make all the tough decisions under one roof.

"Today we've got that sun that's shining right in the window and people are happy because the weather is getting better," Sullivan said. "And people want to get these home improvements done."

The final day of the Southern Tier Homebuilders and Remodelers Association's Home and Garden Show runs from 10 a.m. to 4 p.m., Sunday.

Tickets cost $6. Anyone 18 years old or younger gets in free when they are accompanied by an adult.

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